Information for existing customers

We're sorry, Lombard Direct are not currently accepting new loan applications.

If you already have a loan account with Lombard Direct, we are here to help you and you can contact us by phone or post.

Loans:

  • Phone 0800 2 15000
    8am-7pm Mon-Fri and 9am-5pm Sat
    Closed Sundays and Bank Holidays
  • Write to us at: The Royal Bank of Scotland, PO Box 15274, Solihull, B91 9PJ

    Home and Motor insurance:


  • Phone 0800 051 8448
    8am-7pm Mon-Fri and 9am-5pm Sat
    Closed Sundays and Bank Holidays
  • Write to us at: The Royal Bank of Scotland Plc, Lombard Direct Motor/Home Insurance, PO Box 106, 37 Broad Street, Bristol,
    BS99 7NQ

MasterCard Customers:

  • Phone 0870 606 0606
    8am-7pm Mon-Fri and 9am-5pm Sat
    Closed Sundays and Bank Holidays
  • Write to us at: The Royal Bank of Scotland Plc, PO Box 5747, Credit Card Centre, Southend on Sea, SS0 0EJ
  • You can also use the FAQs on this website.

Arnold